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Commissaries at Hampton Roads bases are open to defense department employees for the first time

Soldiers shop at the Fort Belvoir Commissary in Virginia.
Photo courtesy of the Defense Commissary Agency
/
Digital
Soldiers shop at the Fort Belvoir Commissary in Virginia.

The Defense Commissary Agency is testing opening its stores to a new group of customers.

Civilians working on several local bases will be allowed to use the commissary for the first time under a pilot program.

The military commissaries at Joint Base Langley-Eustis, Joint Base Little Creek-Fort Story, Naval Base Norfolk, Naval Air Station Oceana and Norfolk Naval Shipyard are part of 16 commissaries nationwide that are part of a limited trial.

The Defense Commissary Agency runs more than 236 stores around the world, catering to 8 million troops and their families. Prices at the locations are subsidized by the federal government.

Like other retailers in recent years, the commissaries have faced stiff competition from crowded retail markets in places like Hampton Roads, as well as online retailers.

A 2022 Government Accountability Office study showed sales have dropped worldwide since 2015. The retailer is supposed to offer a 23% discount on groceries and other goods, but the GAO found that the discounts were inconsistent, sometimes varying from base to base.

In 2023, the DCA selected the Norfolk commissary as the best commissary in the system.

For the pilot project, the DCA selected commissaries on installations with a large number of civilian Department of Defense employees.

Families of DOD employees or DOD retirees are not eligible to shop on base during the test, which runs through March.

Steve joined WHRO in 2023 to cover military and veterans. Steve has extensive experience covering the military and working in public media, most recently at KPBS in San Diego, WYIN in Gary, Indiana and WBEZ in Chicago. In the early 2000s, he embedded with members of the Indiana National Guard in Kuwait and Iraq. Steve reports for NPR’s American Homefront Project, a national public media collaboration that reports on American military life and veterans. Steve is also on the board of Military Reporters & Editors.

You can reach Steve at steve.walsh@whro.org.

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